In a discussion of the issue with my son James, also a savvy Engineer, he told me he was having no CAC issues with his D820 02Micro reader. My research on the web did not find any answers but did show others having similar issues, notably with a Dell D820. The problem was not fixed by this hardware change. The technician that did the work onsite at my convenience did fast, superb, and very professional work. Under the warrantee Dell replaced the system board containing the 02Micro reader. Since it couldn’t be the driver (Wrong) both Dell Tech Support and I thought it had to be the reader. I have advanced degrees in Electrical Engineering and almost 40 years of computer hardware/software experience with an extensive and successful troubleshooting record.
The D630 is running XP Pro SP3 and all current updates to include a reinstalled latest Dell recommended version of the 02Micro Smartcard Driver (version 1.1.4.202 A04) from the Dell website. Other cards failed also even though they all worked fine with external USB readers (typically SCR331 readers) including one tried with the D630. Sometime after November 2009 it continuously failed to detect the card when inserted. I have a Government Dell D630 laptop that had not been reliably detecting my CAC (Smartcard).
0 kommentar(er)
